Tech Feature | RSB-Tech

When clients want to get in touch with your business or brand, they may do so through your customer support (you can for services from Telnum.net).

In the past, the only way to communicate was through voice calls in call centers. However, clientele can now get in touch with a company through various ways, including emails, website chatbots, social media, and so on, all of which are run by contact centers.

But what is the difference?

Contact Center vs. Call Center: A Closer Approach

A. Call Center

They are places where people work. They deal for both incoming calls and outbound calls (calls originating from a customer service representative, usually sales calls).

These people answer calls from both new and long-term clients.

B. Contact Center

There are various ways people can get in touch with a contact center. These include phone calls, text messages, emails, social accounts, and more!…

Technology in Business

The Use of Information Technology in Business

January 31, 2022July 1, 2022 - by Charlie Meneses

The use of information technology in business has a wide range of benefits for businesses. In addition to enhancing product performance, it can also help companies develop new industries. By lowering costs, businesses can take advantage of information technology’s scalability and sell extra capacity to third parties, generating new revenue and improving their competitive position.

Below are some of the benefits of information technology in business. To learn more about these benefits, read on!

Enhances product performance

IS technology is changing the rules of competition. Once an aerospace supplier competed on the basis of quality, rush orders, ability to meet customized requests, and cost, IS technology has radically changed the rules of the game. A new CAD-to-CAD link and the use of numerically controlled machine tools have negated the value of differentiation, and overall cost is now more important than ever. The following are some examples of how IS technology …

Technology in Business

Understanding How Blockchain Technology Actually Works in Practice

January 25, 2022January 25, 2022 - by Charlie Meneses

Did you know that the worldwide blockchain technology industry expects to grow from $315.9 million in 2015 to $20 billion at the end of 2024? If these statistics are correct, the global industry will grow at a staggering rate of 58.9 percent from 2016 to 2024.

There has been a growing interest in blockchain technology and its potential uses in recent years. This is a result of the rise in interest in cryptocurrencies.

Blockchain is increasingly used as a generic phrase, with most people associating it with Bitcoin. Bitcoin is the cryptocurrency that used blockchain technology first. However, the potential and scope of decentralized technologies have already grown significantly.

The Bitcoinblockchain is a globally distributed platform made up of data blocks systematically linked together in a chain of transactions. Each block includes information about the block that comes before it. Blockchain replicates and saves the data of blocks on separate Bitcoin mining nodes so that …

Technology in Business

The Guide That Makes Taking HDR Photos With Your Smartphone Simple

January 5, 2022January 5, 2022 - by Charlie Meneses

Bob Ross once said, “Gotta have opposites dark and light, light and dark in painting.”

The same applies to photos. Back in the day, older mobile cameras could only produce images with dark areas that were too dark and overexposed bright spots. However, thanks to the modern smartphone camera, we now have HDR (high dynamic range).

With HDR, taking pictures showing details in high contrast scenes has become easier. That said, if you’re wondering how to capture great HDR photos, here’s what you need to know about in-camera and manual HDR.

In-Camera or Auto HDR

There are different types of smartphones, and it seems like every new release comes with more sophisticated cameras. You can even use them for professional photography if you learn a few techniques.

As for high dynamic range, remember that an HDR image isn’t just one picture. It’s two or more images taken at different …

Technology in Business

Top Advantages of a Career in Cosmetology

December 17, 2021December 17, 2021 - by Charlie Meneses

For those that love makeup and hairstyling, a career in cosmetology means doing what you love every single day. Cosmetologists will always be in high demand and you’ll never be out of a job. Here are more of the top advantages you’ll discover from an exciting career in cosmetology

Many Career Options

When you become a cosmetologist, your career options are bountiful. After studying at the best cosmetology training school you can find, you can work for a salon or open your own business anywhere you like. You can also become a makeup artist for photoshoots or dedicate yourself to bridal makeup and hair.

Creative Expression

If you’ve always loved expressing yourself through hair and makeup, studying cosmetology will show you all the proper techniques you need to succeed. You’ll be able to recommend the right cuts and colors to your clients as well as experiment with the latest trends…